policies
COMMITMENT, GENERAL AND POLICY CONDITIONS IN FORCE
Azoris Hotels & Leisure is increasingly committed to the satisfaction of its customers. For this reason, it bets on the certification of its hotels through the adoption of measures aimed at reducing the impact of tourism activity in the environment where our hotels are located.
Security deposit
The hotel reserves the right to request your credit card details at check-in, thus being pre-authorized for the purpose of guaranteeing damages or extras. Alternatively, guests can leave a cash deposit of € 30 / night. In the event of the impossibility of validating the credit card or the absence of a deposit, the hotel reserves the right to cancel your stay.
Returns Costs
In the event of a cancellation with a refund, the Hotel reserves the right to charge the customer the expenses incurred for this purpose (bank or others), plus a service fee of €25 per booking.
Outdoor Equipment in Bedrooms
It is not allowed to place sports equipment in the rooms, or any other object for outdoor use, such as bicycles, surfboards/bodyboards, skateboards, golf bags, among others. Please refer to the Reception so that they are placed in an appropriate place.
Minimum Age to Make a Reservation
To book a hotel in the Azoris group, you must be at least 18 years old.
Others
General Policies
commitment
Azoris Hotels & Leisure is increasingly committed to the satisfaction of its customers, for this reason it bets on the certification of its hotels through the adoption of measures aimed at reducing the impact of tourism activity in the environment where our hotels are located.
GENERAL CONDITIONS
Security deposit
The hotel reserves the right to request your credit card details at check-in, thus being pre-authorized for the purpose of guaranteeing damages or extras. Alternatively, guests can leave a cash deposit of € 30 / night. In the event of the impossibility of validating the credit card or the absence of a deposit, the hotel reserves the right to cancel your stay.
Returns Costs
In the event of a cancellation with a refund, the Hotel reserves the right to charge the customer for the incurred expenses (bank or others), plus a service fee of €20 per booking.
Outdoor Equipment in Bedrooms
It is not allowed to place sports equipment in the rooms, or any other object for outdoor use, such as bicycles, surfboards/bodyboards, skateboards, golf bags, among others. Please refer to the Reception so that they are placed in an appropriate place.
Others
- Check in time 4:00 PM
- Check out time 12:00 PM
- Children age 3 - 12
- Pets not allowed
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