policies

Azoris Hotels & Leisure is increasingly committed to the satisfaction of its customers, which is why the certification of its hotels is so important, through the adoption of measures aimed at reducing the impact of tourism activity on the environment where our hotels operate.

Safe Deposit

The hotel reserves the right to request the data of your Credit Card at the time of check-in, thus being pre-authorized for the purpose of guaranteeing damages or extras. Alternatively, guests may leave a cash security deposit of 30€/per night. In case of non-validation of the credit card or in the absence of deposit, the hotel reserves the right to cancel your stay.

Outdoor Equipment in Rooms

It is not allowed to put in sports equipment, or any other object of outdoor use, such as bicycles, surfboards, skates, golf bags, among others. Please refer to the Reception to place these objects in an appropriate place.

• Check in time 4:00 PM
• Check out time 12:00 PM
• Children age 3 - 12
• Pets not allowed

Privacy and Cookies

AZORIS HOTÉIS, SA (hereinafter AZORIS), legal person 512 006 555, headquartered at Rua de Lisboa s / n; 9500-216 Ponta Delgada, is committed to protecting the privacy and personal data of all individuals with whom it relates, namely customers, suppliers, and employees.

Accordingly and in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27-04-2016, also known as the General Regulation for the Protection of Personal Data (hereinafter GDPR) and other applicable legislation, namely the Law No. 58/2019, of 08-08-2019, meanwhile published, GRUPO AZORIS established this Privacy Policy.

1. Definitions

To ensure a better understanding of this Privacy Policy, it is important to know the concepts. For this reason, AZORIS provides a glossary of terms that it considers most important:

Personal data: Any information relating to an identified or identifiable natural person (“data subject”); an identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Treatment: Any operation or set of operations carried out on personal data or on personal data sets, by automated or non-automated means, such as the collection, registration, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, dissemination by transmission, diffusion or any other form of availability, comparison or interconnection, limitation, erasure or destruction.

Special categories of personal data: Personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, as well as genetic data, biometric data that uniquely identifies a person, health data or relative data to a person's sexual life or sexual orientation.

Sensitive categories of personal data: Personal data relating to the holder's economic or financial situation, (other) personal data that may lead to stigmatization or exclusion of the data subject, user names, keywords and other registration elements, personal data that can be used for identity fraud.

Responsible for processing: Natural or legal person, public authority, agency or other body that, individually or in conjunction with others, determines the purposes and means of processing personal data.

Subcontractor: Natural or legal person, the public authority, agency or other body that processes personal data on behalf of the person responsible for processing them.

Consent: Expression of will, free, specific, informed and explicit, by which the data subject accepts, by means of an unequivocal positive statement or act, that the personal data concerning him or her be treated.

Violation of personal data: Violation of security that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data transmitted, preserved or subject to any other type of treatment.

Privacy by design: It means taking the risk of privacy into account in the entire process of designing a new product or service, instead of considering privacy issues only later. This means carefully assessing and implementing appropriate technical and organizational measures and procedures from the outset to ensure that the processing complies with the GDPR and protects the rights of the data subjects concerned.

Ponta Delgada, September 2019.

This policy will be updated periodically.