Certification and Recognitions quality, environment and food safety policy
GRUPO AZORIS, Azoris Hotels & Leisure, provides hotel, restaurant and event management and organization services in the Azores Autonomous Region (RAA), owning the following hotel units: Azoris Royal Garden - Leisure & Conference Hotel (São Miguel), Azoris Angra Garden - Plaza Hotel (Terceira) and Azoris Faial Garden - Resort Hotel (Faial).
Ethics, integrity, ambition, innovation and creativity represent the values that are the pillars of the way we act. We believe that if we promote our competitiveness along with the sustainability of the communities where we operate, in a process of continuous improvement, we will contribute to a better and fairer reality. We want to be the best in this sector of activity in the Azores.
The Quality, Environment and Food Safety Management System of GRUPO AZORIS is based on the regulatory requirements of NP EN ISO 9001:2015, NP EN ISO 14001: 2015 and the Codex Alimentarius (HACCP), respectively. The Board of Directors of GRUPO AZORIS, through the Quality, Environment and Food Safety Policy, is committed to the following principles:
Ensuring the satisfaction, trust and loyalty of all our customers (guests and other users of the hotel's services), with the aim of providing everyone with an experience that exceeds their expectations.
Promoting an organizational culture that guarantees motivation and commitment in a healthy work environment, investing in the training and development of employees, attracting and retaining talent.
Ensuring the best practices in food safety and hygiene.
Foster a commitment to protecting the environment and preventing pollution by practicing sustainable management of resources and processes throughout the entire chain and business cycle, involving suppliers and customers.
Incorporate innovative practices and safe technologies, aligning them with procedures that guarantee quality and sustainability standards.
Comply with applicable legal requirements and internal requirements associated with safety and well-being, significant environmental aspects and compliance obligations.
Pursuing the continuous improvement of the management system, in all its aspects, for better environmental performance and strategic orientation.
At Azoris Hotels & Leisure, we work to create long-term sustainable value for all stakeholders, namely customers, employees, business partners, shareholders and the surrounding society. Implementing and assessing the performance of the management system are based on a process approach that promotes the sustained growth of business results, social responsibility and relationship management.
The Board of Directors
Azoris Hotels & Leisure, December 23, 2019
ISO 9001:2015 | ISO 14001:2015 | Codex Alimentarius
MIOSOTIS AZORES AWARD
Azoris Royal Garden is certified by Miosótis Açores - level 5 - in recognition of its implemented good environmental practices.
WE CARE SEAL
Azoris Royal Garden was awarded the We Care seal, awarded by AHP, under the HOSPES program - Corporate Social Responsibility and Environmental Sustainability program.
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